Terms of service

OVERVIEW

Welcome to seenyoo.store! The terms "we", "us" and "our" refer to Henan Jiapo Digital Technology Co., Ltd., an authorized online reseller and distributor of the SEENYOO® brand, operating under formal license from the trademark owner. seenyoo.store is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
All products sold on this site are genuine SEENYOO® branded items, sourced through authorized distribution channels. Product specifications, materials, and functions are based on the descriptions provided on each product page.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason at its discretion. Your order is not accepted until we confirm acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Return&Refund Policy.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
Please note that all delivery times displayed on our website are estimates only. While we strive to process and dispatch your order as quickly as possible, we are not responsible for shipping delays caused by the carrier, customs clearance procedures, or unforeseen circumstances beyond our control.
Once your order has been handed over to the shipping carrier, the title and risk of loss for the products transfer to you. If your package is significantly delayed or lost in transit, please contact us immediately, and we will assist you in filing a claim with the carrier or resolving the issue. If the package is lost, we'll refund to you or ship a new one to you. Please tell us what's your preference for this condition.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned or licensed by Henan Jiapo Digital Technology Co., Ltd. and/or SEENYOO®. SEENYOO® is a registered trademark of Henan Senyu Technology Co., Ltd. (the brand owner).
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of SEENYOO®, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Henan Jiapo Digital Technology Co., Ltd.
SEENYOO®'s names, logos, product and service names, designs, and slogans are trademarks of Henan Senyu Technology Co., Ltd. You must not use such trademarks without the prior written permission of the brand owner. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - Third-Party Tools & Security
We utilize various tools and services to ensure a smooth shopping experience on our website. For any tools operating within the seenyoo.store domain that do not redirect you away from our site, we assume full responsibility for the security and integrity of your shopping process. You bear no risk for standard transactions conducted through our official checkout flow.
However, if you choose to use unauthorized browser extensions, plugins, scripts, or any technical means to hijack, modify, or interfere with the normal transaction process of our store, you shall bear sole responsibility for any resulting issues or losses. We reserve the right to cancel orders and suspend accounts involved in such activities.

SECTION 8 - Links, Social Media & External Sites
All links and resources operating strictly within the seenyoo.store domain are technically protected and maintained by us. Furthermore, all official social media accounts and pages linked from our store (including but not limited to Facebook, Instagram, TikTok, and YouTube) are owned and operated by us. We assume full responsibility for the security, content, and functionality of these internal and social media links.
However, any links that direct you outside the seenyoo.store domain to unrelated third-party websites, or any URLs that have been altered, intercepted, or manipulated by unauthorized technical means (such as scripts, extensions, or malware), are entirely beyond our control. We assume no responsibility or liability for the content, security, or practices of these external or modified links. By accessing such links, you acknowledge that you do so at your own risk and agree to hold us harmless for any resulting harm or damages.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
seenyoo.store is operated by Henan Jiapo Digital Technology Co., Ltd. and powered by Shopify. Any sales and purchases you make in our Store are made directly with Henan Jiapo Digital Technology Co., Ltd. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and us, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here, and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm us, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - Automated Software (Agents)
If you use any automated software (often called "Agents" or "Bots") to access our site, you must follow these rules:
Be Honest: Your software must clearly tell us it is a bot in the code (User-Agent header). Do not pretend to be a human.
No Cheating: Do not try to bypass security checks like CAPTCHA, or trick our system into thinking the bot is a person.
Respect Our Wishes: If we ask a specific bot to stop accessing our site, it must stop.
Control: We reserve the right to block or limit any bot activity at any time.

SECTION 15 - Termination
We reserve the right to stop providing our Services or restrict your access at any time, for any reason, and without prior notice. Even if your access is terminated, you are still responsible for paying any outstanding fees owed to us.
Certain parts of these Terms will remain in effect even after your account is closed. These include: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Privacy Policy, and any other clauses that are meant to last beyond the end of your use of our Services.

SECTION 16 - Disclaimer of Warranties
The information on our website is provided for reference. While we strive to keep it accurate, we do not guarantee that it is error-free or complete. You rely on this information at your own discretion.
All products and services are provided "as is" and "as available". We make no warranties, express or implied, including fitness for a particular purpose or uninterrupted service. We do not warrant that our site will be secure or error-free. Some jurisdictions do not allow these disclaimers, so applicable law may override certain parts of this clause.

SECTION 17 - Limitation of Liability
To the maximum extent permitted by law, Henan Jiapo Digital Technology Co., Ltd. (operator of seenyoo.store), its owners, employees, and agents shall not be liable for any indirect, incidental, punitive, or consequential damages (including lost profits or data) arising from your use of our Services or products.
We are only responsible for direct damages to the extent required by applicable law. Nothing in this section limits any rights you may have under consumer protection laws that cannot be excluded.

SECTION 18 - Indemnification
You agree to defend, indemnify, and hold harmless Henan Jiapo Digital Technology Co., Ltd. (the operator of seenyoo.store), our officers, employees, and agents from any claims, damages, or expenses (including legal fees) arising from:
Your breach of these Terms of Service;
Your violation of any law or third-party rights; or
Your misuse of our Services.
We will notify you of any claim. While we may manage the defense at your expense, we will not agree to any settlement that imposes obligations on you without your prior written consent. You agree to reasonably cooperate with us in defending any claim.

SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Henan Jiapo Digital Technology Co., Ltd. is headquartered. You and Henan Jiapo Digital Technology Co., Ltd. consent to venue and personal jurisdiction in such courts.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at service@seenyoo.store.
Our contact information is posted below:

Trade Name:

• Henan Jiapo Digital Technology Co., Ltd.
  

Email:

• service@seenyoo.store
  

Address:

• 302 E-commerce Bldg, 176 Qinghe Ave, Pingyu County, Zhumadian, Henan 463400, China